• Current

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    Previously installed exhibitions and special projects

  • Upcoming

    See what featured exhibitions are coming up next

Membership Manager (Full-Time)

The Membership Manager is responsible for the fulfillment of benefits to the Museum’s vibrant Member audience and the cultivation of visitors and program participants to join the Museum’s welcoming and enriching community. Reporting to the Director of Membership and Visitor Experience, this position plays a key role in fundraising through membership and supporting a unique and impactful donor journey for members and supporters of all backgrounds and capacities. Working alongside the Manager of Visitor Experience and peers in philanthropy, finance, and external relations, the Membership Manager will bring excellence and efficiency to membership services and multi-channel campaigns that grow membership and ensure an active and engaged Member community in and around the Museum.

Department:  Philanthropy & External Affairs 
Reporting to:
Senior Director, Philanthropy & Grant Management 
Salary: $50,000-$60,000 annually; includes a comprehensive organization-sponsored benefits package including medical plan, dental plan, vision, life insurance, Pension, 401K retirement, and generous paid time off.

Specific Duties and Responsibilities

  • Execute all benefits fulfillment for a growing membership program ($50-$600), including gift entry, membership package preparation, renewal notice processing, and engagement with Members to express gratitude, resolve issues, and encourage deeper engagement with the Museum.
  • Support a responsive and creative strategy for introducing Membership to visitors, program participants, and the general public, including multi-channel campaigns, onsite and online promotional strategies, peer outreach, and audience engagement.
  • Steward a dynamic and evolving donor journey, including delivering Member Experiences, Member e-newsletters, and activities that build community among members and introduce the larger public to the social, financial, and access benefits of membership.
  • Work collaboratively with Marketing, Learning & Engagement, and Visitor Experience staff to center Membership in all Museum activities and introduce the Member experience to new audiences.
  • Support audience engagement and fundraising activities directed towards Members, including Volunteering, Planned Giving, Honor and Memorial Giving, and program attendance to contribute to departmental goals.
  • Engage with Philanthropy, Finance, and Operations staff to enhance the performance of the Museum’s Raiser’s Edge NXT database, website and other museum data management systems to reach departmental data integrity and fundraising goals.
  • Represent the Membership Office and the Member experience to staff, trustees and external partners of the Museum that can help promote the Museum and Membership as inclusive, emotive, personal, responsive, exploratory, economical, versatile, values-based, and critical to supporting the Museum’s mission and financial stability.

Qualifications

  • Associates or Bachelor’s degree suggested
  • Bachelor’s Degree or equivalent experience, with a minimum of 2 years’ experience involving member or donor relations, guest services or customer service, preferably in a non-for-profit or administrative office environment
  • Experience with Microsoft Office and CRM/database management
  • Strong organization and project management skills
  • Excellent written and verbal communication skills
  • Experience with Raiser’s Edge preferred

Physical Demands

Ability to alternate between sitting and standing.

 

Due to the potential high volume of submissions, only candidates selected for interviews will be contacted.


The Newark Museum of Art is an Equal Opportunity Employer. In addition, we aspire to make the Museum and our environment – staff, audiences, artists, programs, and exhibitions – reflective of the diversity of the city of Newark and to capture the spirit of access, inclusion, and equity in all we do. We strongly encourage and welcome applicants from our BIPOC, disabled, and LGBTQIA+ communities as they must be centered in the work we do.

About The Newark Museum of Art:

We acknowledge the traditional homelands of the Lenape, also known as the Delaware, upon which The Newark Museum of Art resides

Founded in 1909, The Newark Museum of Art (NMOA) is the largest museum in New Jersey and ranks twelfth nationally in collection size, with more than 130,000 artworks and significant holdings of science and natural history. The NMOA is committed to the values of Diversity, Equity, Accessibility, and Inclusion by responding to the evolving needs and interests of diverse audiences through participation, visitor experiences, and community engagement.

From the ancient world to contemporary art, the Museum boasts a renowned collection of exceptional quality and depth, spanning concentrations in the Arts of Global Africa; Arts of Global Asia, featuring a Tibetan Buddhist altar; Arts of the Americas; American Art, with a particular strength in Native American art; Decorative Arts; Arts of the Ancient Mediterranean; and Science.

With a focus on welcoming everyone with inclusive experiences that spark curiosity and foster community, the NMOA offers groundbreaking exhibitions, engaging programming, a research library with 60,000 volumes, paid internships, and impactful local and global partnerships. A four-acre campus includes the Ballantine House (1885), a National Historic Landmark; the Ward Carriage House (1860); the Old Stone School House (1784); the Alice Ransom Dreyfuss Memorial Garden; and Horizon Plaza. Under the leadership of Director and CEO Linda C. Harrison, the NMOA has launched an era of transformation to create an engaged citizenry by reimagining the role of the art museum in the 21st century.