Specific Duties and Responsibilities

• Serve as the Museum representative in galleries. Greet and welcome all visitors.
• Monitor public activities in galleries. Ensure visitors adhere to Museum policies, paying particular attention to the safety of the collection and of others.
• Engage visitors in a professional, friendly, and positive manner. Answer questions regarding wayfinding, the collection, on-site facilities and services, programs, and events, and more.
• Take ownership of visitor queries and respond with friendly, genuine attention and follow through as needed.
• Maintain sufficient knowledge of the Museum’s history, collections, special exhibitions, and visitor policies.
• Remain alert and immediately report anything unusual or out of place. Notify the Manager immediately of any issues that require attention.
• Attend daily morning briefings, all-staff meetings, and periodic training.
• Monitor and replace any gallery materials as needed.
• Perform other duties as assigned.

Qualifications

• Open and friendly attitude
• Computer/Email basic proficiency
• Excellent communication and listening skills
• Excellent interpersonal skills
• Comfortable working with large crowds, including children, seniors, and individuals with special needs
• Available to work at least 2 days. In need of Sunday availability.
• Customer service experience a plus
• Interest in the arts a plus

Physical Demands

The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for long periods of time, use hands to handle, reach or feel; talk or hear.

The Newark Museum of Art is an Equal Opportunity Employer. In addition, we aspire to make the Museum and our environment – staff, audiences, artists, programs, and exhibitions – reflective of the diversity of the city of Newark and to capture the spirit of access, inclusion, and equity in all we do. We strongly encourage and welcome applicants from our BIPOC, disabled, and LGBTQIA+ communities as they must be centered in the work we do.

Schedule

• Thursday – Sunday, 9:45am – 5pm
• (Optional) Wednesdays & Evenings when events permit

 

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Due to the high volume of submissions, only those candidates selected for interviews will be contacted.

 

About The Newark Museum of Art:

We welcome everyone with inclusive experiences that spark curiosity and foster community.

We acknowledge the traditional homelands of the Lenape, also known as the Delaware, upon which The Newark Museum of Art resides.

Founded in 1909 and located in New Jersey, The Newark Museum of Art (NMOA) is the state’s largest museum and ranks twelfth nationally in terms of collection size. Global and diasporic, the collection includes more than 100,000 artworks, as well as significant holdings of science and natural history. From the classical world to the art of today, the NMOA boasts exceptional examples and depth in the Arts of Global Africa, Arts of Global Asia, Arts of the Americas, including Native American art, Arts of the Ancient Mediterranean, and Decorative Arts. The American collection features works by major artists such as John Singer Sargent, Childe Hassam, Mary Cassatt, Sam Gilliam, Georgia O’Keeffe, Carmen Herrera, Jeffrey Gibson, and Mickalene Thomas.

The NMOA’s visitor- and community-centric approach responds to the evolving needs and interests of the diverse audiences it serves by offering exhibitions, programming, a research library, paid internships, and local and global partnerships. A four-acre campus comprises the 1885 Ballantine House, a National Historic Landmark; the Alice Ransom Dreyfuss Memorial Garden; and Horizon Plaza. Under the leadership of Director/CEO Linda C. Harrison, the NMOA has launched an era of transformation to create an engaged citizenry by reimagining the role of the art museum for the 21st century.

The Newark Museum of Art is an Equal Opportunity Employer. In addition, we aspire to make the Museum and our environment – staff, audiences, artists, programs, and exhibitions – reflective of the diversity of the city of Newark and to capture the spirit of access, inclusion, and equity in all we do. We strongly encourage and welcome applicants from our BIPOC, disabled, and LGBTQIA+ communities as they must be centered in the work we do.