The Gallery Host supports daily operations across the Museum including Welcome Center, Coat Check, and Galleries, serving as a key member of the Visitor Experience team.  Through active visitor engagement and a professional, positive demeanor, Gallery Hosts enthusiastically promote the Museum, its programs, and services while ensuring an exceptional on-site experience.

 

Work Schedule: This position is a part-time, onsite role. The Museum’s operating hours are Thursday – Sunday, 12pm – 5 pm. Candidates must be available to work at least two (2) days per week, including at least one (1) weekend day, and be available to work evenings as required.

 

Responsibilities:

• Serve as the Museum representative in galleries. Greet and welcome all visitors.
• Monitor public activities in galleries. Ensure visitors adhere to Museum policies, paying particular attention to the safety of the collection and of others.
• Engage visitors in a professional, friendly, and positive manner. Answer questions regarding wayfinding, the collection, on-site facilities and services, programs and events, and more.
• Take ownership of visitor queries and respond with friendly, genuine attention and follow through as needed.
• Maintain sufficient knowledge of Museum’s history, collections, special exhibitions, and visitor policies.
• Remain alert and immediately report anything unusual or out of place. Notify the Manager immediately of any issues that require attention.
• Attend daily morning briefings, all-staff meetings, and periodic trainings.
• Monitor and replace any gallery materials as needed.
• Perform other duties as assigned.

 

Knowledge, Skills, and Attributes: 

• Welcoming, positive attitude with creative thinking and a willingness to learn and grow
• Strong interpersonal and communication skills, with the ability to engage with individuals from diverse backgrounds
• Demonstrated computer proficiency, including experience with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook)
• Comfortable working with large and varied audiences, including seniors, children, and individuals with special needs
• Customer service experience preferred
• Interest in the arts a plus
• Available to work at least two (2) days per week, including at least one (1) weekend day, with evening availability as required
• Ability to remain in a stationary position for extended periods of time, move about, and access and operate equipment
• Ability to lift and move up to fifteen (15) pounds

 

Rate: $15.92/hourly

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The Newark Museum of Art is an equal opportunity employer. Please be advised that due to the high volume of applicants, we can only contact those candidates whose qualifications meet the requirements of the open positions.