Museum Shop Sales Associate (Part-Time)

The Newark Museum of Art Shop generates revenue to support museum’s mission and exhibits. Under the supervision of the Museum Shop Manager, the Sales Associate performs a wide variety of duties to support the visitor service and special event functions of the museum. These include providing professional customer service to museum constituency and staff through selling merchandise and processing sales request.

Reports to: Museum Shop Manager
Salary: $16/hourly

Essential Duties and Responsibilities

  • Provide exceptional customer service as you assist in day-to-day store operations
  • Perform accurate sales transactions along with opening and closing functions
  • Assist with merchandising, restocking, cleaning shops and storage areas
  • Demonstrate product knowledge and address customer questions about inventory
  • Maintain knowledge of Museum’s exhibitions, programs, and events to inform visitors
  • Assist with phone and web order fulfillment
  • Assist with annual physical inventory
  • Assume other specified activities as required to meet the Museum Shop needs.


Experience in retail, cash-handling, and customer service is preferred. Must be able to work a flexible schedule, including weekends, evenings, and holidays. Ability to communicate effectively with visitors, and enjoy interacting with people of all ages. Must be able to stand for extended periods of time and be able to lift a minimum of 10 lbs. High school diploma or GED.

Physical Demands/Accommodations

The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.

Due to the potential high volume of submissions, only candidates selected for interviews will be contacted.

The Newark Museum of Art is an Equal Opportunity Employer. In addition, we aspire to make the Museum and our environment – staff, audiences, artists, programs, and exhibitions – reflective of the diversity of the city of Newark and to capture the spirit of access, inclusion, and equity in all we do. We strongly encourage and welcome applicants from our BIPOC, disabled, and LGBTQIA+ communities as they must be centered in the work we do.

About The Newark Museum of Art:

We acknowledge the traditional homelands of the Lenape, also known as the Delaware, upon which The Newark Museum of Art resides

Founded in 1909, The Newark Museum of Art (NMOA) is the largest museum in New Jersey and ranks twelfth nationally in collection size, with more than 130,000 artworks and significant holdings of science and natural history. The NMOA is committed to the values of Diversity, Equity, Accessibility, and Inclusion by responding to the evolving needs and interests of diverse audiences through participation, visitor experiences, and community engagement.

From the ancient world to contemporary art, the Museum boasts a renowned collection of exceptional quality and depth, spanning concentrations in the Arts of Global Africa; Arts of Global Asia, featuring a Tibetan Buddhist altar; Arts of the Americas; American Art, with a particular strength in Native American art; Decorative Arts; Arts of the Ancient Mediterranean; and Science.

With a focus on welcoming everyone with inclusive experiences that spark curiosity and foster community, the NMOA offers groundbreaking exhibitions, engaging programming, a research library with 60,000 volumes, paid internships, and impactful local and global partnerships. A four-acre campus includes the Ballantine House (1885), a National Historic Landmark; the Ward Carriage House (1860); the Old Stone School House (1784); the Alice Ransom Dreyfuss Memorial Garden; and Horizon Plaza. Under the leadership of Director and CEO Linda C. Harrison, the NMOA has launched an era of transformation to create an engaged citizenry by reimagining the role of the art museum in the 21st century.